Notification of Scheduled Maintenance from 2025-06-22 09:00 PM EDT to 2025-06-22 11:36 PM EDT

We are pleased to report that our scheduled maintenance has been completed successfully and ahead of schedule, and all services are now operational.

Thank you for your patience.

Hello,

As part of our commitment to enhancing the security and reliability of our services, Esendex will be conducting essential maintenance on our system firewalls. This proactive measure is crucial for strengthening our infrastructure and ensuring the continued stability and performance of our platforms.

Maintenance Schedule:

To minimize disruption, this maintenance will be conducted during off-peak hours on two separate dates:

• Sunday, June 22nd, 2025: From 9:00 PM EDT to 2:00 AM EDT

• Sunday, July 13th, 2025: From 9:00 PM EDT to 2:00 AM EDT

We understand the importance of uninterrupted service, our team has planned these upgrades to have the least possible impact on your operations. While we do not anticipate any significant service interruptions, there is a small possibility that clients may experience a brief, intermittent downtime during the maintenance window.

Important Note for API Users:

For any calls made to Esendex services that fail to authenticate during these brief periods, we kindly request that you retry them. Our systems recover quickly, a retry should resolve any temporary issues.

We sincerely appreciate your understanding and cooperation as we undertake these vital upgrades. This maintenance is a key part of our strategy to enhance the overall security posture and operational resilience of our services, ultimately benefiting all our valued clients.

Support and Assistance:

Should you have any questions or require further clarification regarding this maintenance, please do not hesitate to contact our dedicated support staff at [email protected]. Our team is readily available and happy to assist you.

Thank You,

— The Esendex Team